We have tried to answer our most frequently answered questions here for your convenience.
What times are you open for business?
Our website is open 24hours a day, 7 days a week. Emails are constantly monitored too and a member of the team will usually respond within 24hours, even at the weekend.
How can I place an order?
1. One off and occasional customers can simply browse our website, add products to their basket and then follow the checkout process, like most e-commerce sites.
2. Regular & Trade customers who do not yet have an account can contact us to discuss their needs and potential some discounted pricing. For more on this Contact Us via our Contact Page or email us on firstname.lastname@example.org
Do you offer Discounts for Trade Customers & High Volume Customers?
I've found the same product or a similar product online for cheaper. Do you price match?
How long will my order take to arrive?
We have a huge stockholding between two very large warehouses. We have thousands of Instock products and dispatch the vast majority of orders said day if ordered before 12noon. Certain products on our website stipulate a longer lead-time. Please check the individual product listing if required. If your goods are needed for a particular event or date please do let us know in advance. Our industry is a fast growing one with difficult forecasting and from time to demand for certain products might exceed supply. If there are any problems with your order a member of our sales team will contact you to advise, offer an alternative or give a clearer picture on what is possible and when.
Where do you deliver to?
We deliver to UK mainland as standard. This does not include Northern Ireland, Scottish Islands and Highlands, Channel Isles, Isle of Man, Isle of White, Scilly Isles, Republic of Ireland. Services for these regions range from 1-5 days delivery. Delivery cost for your items to these regions can be quoted separately. Please Contact Us via our Contact Page or email us on email@example.com
Can I order samples before I place my order?
Do you offer Credit Accounts or Financing?
All Go for Greens products and sales are subject to our Terms and Conditions